The COVID-19 pandemic has accelerated the shift towards remote work, and it’s expected that this trend will continue in 2021. In order to keep up with this new way of working, companies are investing in remote work technology to increase efficiency and productivity. In this article, we’ll explore the top remote work technology trends that are expected to shape the way we work in 2021.

1. Introduction

The year 2020 has brought about a significant change in the way we work. With the onset of the pandemic, remote work became the norm, and it looks like it’s here to stay. As we move into 2021, remote work technology is expected to become more advanced and innovative, making the experience of working from home more comfortable and efficient. In this article, we will explore the top remote work technology trends that are expected to dominate the industry in 2021.

1.1. What is remote work?

Remote work, also known as telecommuting, is a work arrangement where employees can work from a location outside of the traditional office setting. This can include working from home, a coffee shop, or any other location with internet access. Remote work has become increasingly popular in recent years, as advances in technology have made it easier for employees to stay connected and productive while working remotely. In response to the COVID-19 pandemic, many companies have rapidly shifted to remote work to keep their employees safe and maintain business operations. This trend is expected to continue in 2021 and beyond, as more companies embrace the benefits of remote work for both employees and employers.

1.3. The role of technology in remote work

The COVID-19 pandemic has caused a massive shift in the way we work. Remote work has become the norm for many companies across the globe. As a result, technology has played a crucial role in ensuring that businesses can operate seamlessly from remote locations. In this article, we will explore the top remote work technology trends for 2021 and how they are changing the way we work.

2. Communication Tools

Effective communication is essential for remote work success, and technology plays a crucial role in enabling it. Some of the top communication tools for remote work in 2021 include video conferencing platforms like Zoom and Microsoft Teams, team collaboration software like Slack and Asana, and project management tools like Trello and Basecamp. These tools allow remote workers to stay connected, collaborate seamlessly, and stay on top of their tasks and deadlines.

2.1. Video conferencing software

Video conferencing software has become an essential communication tool for remote teams in 2021. With the rise of remote work, virtual meetings have become the new norm. Video conferencing tools like Zoom, Microsoft Teams, and Google Meet have made it possible for teams to collaborate effectively from anywhere in the world. These tools allow for real-time communication, screen sharing, and video recording, making it easy to conduct meetings and share information. With the right video conferencing software, remote teams can stay connected and productive, no matter where they are.

2.2. Instant messaging platforms

Instant messaging platforms are becoming increasingly popular for remote workers as they provide real-time communication and collaboration. Some of the top instant messaging platforms for remote work include Slack, Microsoft Teams, and Zoom. These platforms not only allow for messaging but also have features like video conferencing, screen sharing, and file sharing. With the rise of remote work, it’s important to have reliable communication tools to stay connected with team members and get work done efficiently.

2.3. Collaboration tools

Collaboration tools are crucial for remote teams to work effectively together. Some popular options include Slack, Microsoft Teams, and Zoom. These tools allow for easy communication, file sharing, and video conferencing. They also often have integrations with other commonly used apps, like Google Drive and Trello. By utilizing these collaboration tools, remote teams can stay connected and productive, even when working from different locations.

2.4. Virtual whiteboards

Virtual whiteboards have become an essential tool for remote teams in 2021. They provide a collaborative space for team members to brainstorm, share ideas, and visualize concepts in real-time. With virtual whiteboards, team members can work together as if they were in the same room, even if they are miles apart. These tools are particularly useful for creative teams, as they allow for the creation of mind maps, flow charts, and other visual aids to aid in the development of ideas. Additionally, virtual whiteboards can be used for training sessions, team meetings, and presentations. Overall, the use of virtual whiteboards is a trend that is likely to continue well beyond 2021 as remote work becomes more prevalent.

2.5. Project management software

One of the most important aspects of remote work is communication. Without the ability to easily communicate with team members, remote work can quickly become frustrating and unproductive. This is where project management software comes in. With features like messaging, video conferencing, and file sharing, project management software can help remote teams stay connected and work together seamlessly. Some popular communication tools included in project management software are Slack, Microsoft Teams, and Zoom. These tools not only facilitate communication, but also help teams stay organized and on track with their projects. Overall, project management software with strong communication tools is a must-have for any remote team in 2021.

3. Cybersecurity

Cybersecurity is a major concern for remote workers and companies alike. With employees accessing sensitive information from their home networks, the risk of a data breach increases. It’s important for companies to ensure that their remote workers have secure access to company systems and data. This can include implementing two-factor authentication, using virtual private networks (VPNs), and providing training on safe online practices. Additionally, companies should regularly update their security protocols to stay ahead of potential threats and vulnerabilities.

3.1. Secure remote access solutions

As remote work becomes increasingly popular, it’s important to ensure the security of your company’s data. One way to do this is by implementing secure remote access solutions. These solutions allow your employees to access company resources from anywhere, while still maintaining a secure connection. Some common secure remote access solutions include virtual private networks (VPNs), remote desktop software, and cloud-based solutions. It’s important to choose a solution that fits your company’s specific needs and to ensure that all employees are trained on proper security protocols when using these tools.

3.2. Virtual private networks (VPN)

Virtual private networks, or VPNs, are a crucial tool for ensuring cybersecurity while working remotely. VPNs encrypt your internet traffic and route it through a remote server, making it much more difficult for hackers to intercept and steal your data. Additionally, VPNs can be used to bypass geographical restrictions on content and websites, allowing remote workers to access resources that may be otherwise unavailable. When choosing a VPN, it’s important to consider factors such as speed, reliability, and security protocols. Some popular VPN options include ExpressVPN, NordVPN, and Surfshark.

3.3. Two-factor authentication

Two-factor authentication is a crucial tool for improving cybersecurity, especially as more people work remotely. By requiring users to provide two forms of identification, such as a password and a fingerprint or a code sent to their phone, two-factor authentication makes it much more difficult for hackers to gain access to sensitive information. This added layer of security can help protect both individuals and businesses from cyber attacks and data breaches.

3.4. Data encryption

Data encryption is a crucial component of cybersecurity, especially in remote work environments. With sensitive information being transmitted over the internet, it’s important to ensure that data is protected from malicious attacks. Encryption involves scrambling data so that it can only be read by someone who has the key to decode it. This means that even if a hacker intercepts the data, they won’t be able to make sense of it without the key. As remote work becomes more prevalent, companies must prioritize data encryption to safeguard their information and prevent cyber attacks.

3.5. Network monitoring

Network monitoring is an essential component of cybersecurity, especially in the context of remote work. With employees accessing sensitive data from various locations and devices, it is crucial to have a system in place that can detect and respond to any potential security threats. Network monitoring involves the continuous surveillance of network traffic to identify any anomalous activity or suspicious behavior. This can include monitoring for unauthorized access attempts, unusual data transfers, and other indicators of a security breach. By implementing a robust network monitoring solution, organizations can improve their overall cybersecurity posture and better protect their sensitive data.

4. Cloud Computing

Cloud computing has become an integral part of remote work technology trends in 2021. It allows businesses to store and access data from any location, making it easier for remote workers to collaborate and access important information. Additionally, cloud computing offers scalability, allowing businesses to easily adjust to changing workloads and demands. With the rise of remote work, the adoption of cloud computing is expected to continue growing in the coming years.

4.1. Cloud-based storage solutions

Cloud-based storage solutions are becoming increasingly popular for remote workers in 2021. With the rise of cloud computing, it’s easier than ever to store and access files, documents, and data from anywhere in the world. Cloud-based storage solutions offer a range of benefits, including increased security, scalability, and accessibility. Whether you’re a freelancer, small business owner, or part of a large corporation, cloud-based storage solutions can help you streamline your workflow, collaborate with team members, and stay organized. Some of the top cloud-based storage solutions for remote workers in 2021 include Dropbox, Google Drive, Microsoft OneDrive, and Box. Each of these platforms offers unique features and benefits, so it’s important to choose the one that best fits your needs and budget. With cloud-based storage solutions, you can work more efficiently, securely, and flexibly than ever before.

4.2. Software as a Service (SaaS)

Software as a Service (SaaS) has become increasingly popular in recent years as it allows businesses to access software applications over the internet without having to install or maintain any hardware or software on their own computers. SaaS is a form of cloud computing that enables users to access applications on-demand from any location, making it an ideal solution for remote workers. With SaaS, businesses can easily scale their operations as their needs change, without having to worry about the cost of purchasing and maintaining additional hardware or software. This flexibility and scalability make SaaS an essential tool for businesses looking to stay competitive in today’s fast-paced digital landscape.

4.3. Platform as a Service (PaaS)

Platform as a Service (PaaS) is a cloud computing model that provides a platform for developers to build, host, and deploy applications. PaaS allows developers to focus on writing code without worrying about underlying infrastructure, such as servers and storage. PaaS providers typically offer a range of services, including development tools, database management, and application hosting. By using PaaS, organizations can save time and money on infrastructure management, while also benefiting from the scalability and flexibility of cloud computing.

4.4. Infrastructure as a Service (IaaS)

Infrastructure as a Service (IaaS) is a cloud computing model that provides virtualized computing resources over the internet. With IaaS, businesses can access and use computing resources such as virtual machines, storage, and networking without having to manage the underlying infrastructure. This allows organizations to scale their infrastructure up or down as needed and only pay for what they use, making it a cost-effective solution for remote work technology.

4.5. Cloud-based development environments

Cloud-based development environments are becoming increasingly popular for remote teams as they provide a centralized platform for collaboration and development. With cloud computing, developers can access their development environment from anywhere with an internet connection, making it easy for remote teams to work together seamlessly. Cloud-based development environments also offer scalability and flexibility, allowing teams to easily add or remove resources as needed. Additionally, cloud computing can improve security as data is stored in a centralized location with built-in security measures. Overall, cloud-based development environments are a valuable tool for remote teams looking to increase productivity and collaboration.

5. Artificial Intelligence

Artificial Intelligence (AI) has been a growing trend in the remote work industry for a few years now and is set to continue in 2021. AI-powered virtual assistants can help remote workers with tasks such as scheduling, email management, and even project management. Additionally, AI-powered communication tools can help teams collaborate more efficiently and effectively. As remote work becomes more prevalent, the use of AI is likely to become even more widespread.

5.1. Automated chatbots

One of the top remote work technology trends for 2021 is the rise of automated chatbots powered by Artificial Intelligence (AI). These chatbots are becoming increasingly popular among companies of all sizes as a way to automate customer service and support. AI-powered chatbots are able to handle customer inquiries and even provide personalized recommendations based on the user’s history and preferences. They can also be programmed to handle more complex tasks, such as scheduling appointments or processing payments. With the increase in remote work, chatbots have become an essential tool for companies to maintain efficient communication with their customers and provide round-the-clock support.

5.2. Intelligent virtual assistants

Intelligent virtual assistants, powered by artificial intelligence (AI), are becoming increasingly popular in the workplace. These virtual assistants can perform a variety of tasks, from answering simple questions to scheduling appointments and even making purchases. They can also assist with more complex tasks, such as data analysis and customer service. The ability to work alongside virtual assistants has become a valuable asset for remote workers, as they provide a level of support and personalization that can be difficult to achieve when working alone. With AI technology continuing to evolve, intelligent virtual assistants are expected to become even more advanced and widespread in the years to come.

5.3. Natural language processing (NLP)

Natural language processing (NLP) is a branch of artificial intelligence that helps computers understand, interpret, and generate human language. NLP is used in various applications such as language translation, sentiment analysis, and speech recognition. With the rise of remote work, NLP technology is becoming more important for businesses to communicate effectively with their remote teams. NLP-powered chatbots and virtual assistants can help remote workers stay connected and productive. Additionally, NLP can assist with language translation for global teams, making remote collaboration more seamless. As remote work continues to grow in popularity, NLP will play a crucial role in improving communication and collaboration among remote teams.

5.4. Machine learning algorithms

Artificial intelligence (AI) is one of the most talked-about technologies in recent years. With the growth of big data, AI has become more powerful, and its applications have become more widespread. Machine learning is a subset of AI that involves training computers to learn from data, without being explicitly programmed. Machine learning algorithms can be used to analyze large amounts of data, identify patterns, and make predictions. This technology has applications in a wide range of industries, including healthcare, finance, and marketing. As remote work becomes more prevalent, machine learning algorithms are likely to play an increasingly important role in enabling businesses to operate efficiently and effectively.

5.5. Data analytics tools

Data analytics tools are essential for businesses to make informed decisions about their operations. With the rise of remote work, it’s more important than ever to have access to these tools from anywhere. Artificial intelligence is a key component of many data analytics tools, allowing businesses to analyze large amounts of data quickly and accurately. AI-powered analytics tools can uncover insights that would be impossible to discover manually, and can help businesses make predictions and optimize their operations. Some popular AI-powered data analytics tools include IBM Watson Analytics, Microsoft Power BI, and Google Analytics. As remote work becomes more prevalent, businesses will need to invest in these tools to stay competitive and make the most of their data.


In conclusion, the top remote work technology trends for 2021 include increased reliance on cloud-based tools, enhanced cybersecurity measures, and the adoption of more advanced communication and collaboration platforms. These trends will continue to shape the way we work and interact with our colleagues, even as remote work becomes more common and accepted across industries.